SUPPORT

After-sales
services

SUPPORT

After-sales
services

Access Code Customer Support Service

Choosing Access Code means relying on a partner that prioritizes innovation, quality, and customer satisfaction. We are here to transform your needs into concrete solutions and provide a prompt support service.

Vending machine support

Phone and Web Support

Our support service for the hardware component of vending machines is available through an efficient phone and web help desk, ensuring wide availability hours. Our operators are always ready to provide immediate support and resolve any type of technical issue.

Reliable After-Sales Service

We guarantee a professional and reliable after-sales service thanks to a network of professionals operating throughout the national territory. Our technicians are able to intervene promptly to resolve any problem, minimizing machine downtime and preventing negative impacts on your operational processes.

Local Partners and Training

To ensure excellent service and complete coverage of the national territory, we collaborate with local technicians who have been previously trained at the manufacturing companies. These partners guarantee rapid and qualified interventions, offering personalized and immediate support.

Software support

Dedicated Help Desk

For the software component, which includes the user interface and management systems, we provide a dedicated help desk accessible both by phone and via the web. Our experts are always ready to provide assistance and resolve any technical problems.

Rapid Problem Resolution

Our specialized software technicians work to resolve customer issues within quick and certain timeframes. Thanks to their expertise and our efficient organization, we ensure that “machine downtime” does not have a negative impact on daily operations.

Training and Continuous Support

In addition to problem resolution, we also offer continuous training and support to our customers to ensure optimal use of our software solutions. Our technicians are always updated on the latest developments and ready to support you in every need.

access code

Access Code Support Team

Our support service for Access Code customers, for both hardware and software, is designed to ensure maximum efficiency and reliability. Thanks to a dedicated help desk, a network of professional technicians, and local partnerships, we are able to offer complete and timely support, ensuring the operational continuity of your vending machines and management systems.

access code territorial area

Access Code | Druento (TO)
TO, AO

Alba (CN)
CN, AT, AL, IM, SV, GE

Lonate Pozzolo (VA)
NO, VC, CO, VA, VB, LC, BI

Cinisello Balsamo (MI)
MI, PV, CR, SO, BG, LO

San Giovanni Lupatoto (VR)
VR, BS, MN, TN, BZ

Peraga di Vigonza (PD)
PD, RO, VI, FE, VE

Pordenone (PN)
PN, GO, TS, UD, BL, TV

Reggio Emilia (RE)
RE, BO, MO, PC, PR, RA, FC, RN

Campi Bisenzio (FI)
SP, FI, GR, SI, PT, LU, MS, LI, PI, PO, TR, PG

Nereto (TE)
Marche, Abruzzo

Rome (RM)
Lazio

Casoria (NA)
Campania, Basilicata, Calabria

Modugno (BA)
Puglia, Molise

Sant'Agata li Battiati (CT)
CT, ME, SR, RG, EN

Palermo (PA)
PA, TP, AG, CL

Monastir (CA)
Sardinia

Network of partners across
the entire territory

Complete Coverage

Our nationwide support service is active thanks to a network of highly qualified partners, strategically located from the north to the south of the peninsula. This structure allows us to offer timely and efficient support, regardless of your geographical location.

Trained Local Technicians

Our local partners are expert technicians, previously trained at the manufacturing companies, thus guaranteeing qualified interventions that comply with the highest standards. Continuous training ensures that our technicians are always updated on the latest technologies and support methodologies.

Rapid and Efficient Interventions

Response and problem resolution times are kept to a minimum, preventing long periods of inactivity and ensuring business continuity.

Contact us for technical assistance

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ACCESS CODE at ECOMONDO 2026